7-Day Return Policy

Eligible Conditions for Return

• ✓ Product delivered is damaged, defective, or physically broken.
• ✓ Incorrect product, variant, shade, or size delivered.
• ✓ Item is missing components or accessories from the package.
• ✓ Claim made within 7 days of receiving the package.

Step-by-Step Return Process

Non-Returnable Items

Due to hygiene and safety reasons, opened cosmetics, skincare bottles with broken seals, and personal hygiene products cannot be returned unless delivered damaged or expired.